On Demand is available in West St. Catharines
Starting Monday, June 21, 2021, West St. Catharines TransCab customers will begin transitioning to the new St. Catharines Transit On-Demand service. On-Demand will pick you up in the current TransCab zone and drop you off at a bus stop in the drop off zone. The drop off zone is programmed in the App, but includes most bus stops west of Martindale Rd/Louth St.. All TransCab rides can be booked up to 24-hours in advance, by downloading the St. Catharines On Demand app or through the website.
The TransCab zone is shown in the map below and exists to the western city boundaries.
A small St. Catharines Transit bus will pick you up. If you are transferring into the fixed route transit network, please be sure to ask for a transfer. Regular transit fares apply. All buses are accessible.
On-Demand coverage will increase as COVID-19 bus capacity restrictions are lifted.
Going to the West St. Catharines On Demand area
Book your ride to West St. Catharines through the St. Catharines Transit On Demand app or website. Be sure to note the bus stop that you will be picked up at. Arrive at the bus stop for the pick up time and wait for your bus to arrive. Pay your fare when you board the bus.
Travelling from the West St. Catharines On Demand Area
Book your pick up through the St. Catharines Transit On Demand App. Be ready for the pick up window.
The bus will drop you off at the bus stop you select closest to your destination or transfer point.
These instructions are available in PDF format for download in our Documents.