Route or Schedule Question?
Please fill in the form below, and we will get back to you within three business days. For other types of inquiries, please call our office using one of the numbers below this form.
To speak confidentially with a customer service representative for information, lost and found, or to make a complaint please call 905-687-5555 and we would be happy to assist you Monday to Friday from 8:30 am until 4:20 pm. Calls outside of our regular office hours are answered by a call centre and are for schedule information requests only.
Phone Numbers
| Department | Phone Number | Contact Name |
|---|---|---|
| Information | (905) 687-5555 | |
| Fax Number | (905) 685-4050 | |
| Paratransit | (905) 685-9844 | |
| Coach Canada / Mega Bus Schedule | (905) 682-9206 | |
| Greyhound Schedule | (905) 682-9206 | |
| Bus Advertising (Streetseen Media) | 1-800-957-7336 | Brian McMaster |
| Bus Shelter Advertising (Pattison Outdoor) | (905) 734-8810 | |
| Bench Bus Advertising (Creative Outdoor) | (289) 213-0276 | Phil Porter |
Transit Commission Office
2012 First Street Louth,
St. Catharines, ON
L2S 3V9
Downtown Bus Terminal
70 Carlisle Street,
St. Catharines, ON
L2R 4H6